We believe that our high quality service provides a sound basis for a successful customer relationship.

With the e-commerce trend in India growing exponentially; there was never a better time for small businesses to set shop online. The cutting edge for business today is e-commerce. Most people think e-commerce means online shopping. But web shopping is only a small part of the picture. The term also refers to online stock, bond transactions, buying and downloading software without ever going to a store. In addition, e-commerce includes business to business connections that make purchasing easier for big corporations. The effects of e-commerce are already appearing in all areas of business, from customer service to new product design.

It facilitates new types of information based business processes for reaching and interacting with customers-online advertising and marketing, online order taking and online customer service etc. It can also reduce costs in managing orders and interacting with a wide range of suppliers and trading and trading partners, areas that typically add significant overheads to the cost of products and services.

The first step in the development of an e-commerce site is to identify the e-commerce model. At Eloquent Systems we first amylase and study the potential of the business and is the E-Commerce website is necessary or not. If required than depending on the clients involved in the transaction, e-commerce can be classified into 4 models.

These are:

  • Business – to – Business (B2B) model
  • Business – to – Consumer (B2C) model
  • Consumer – to- Consumer (C2C) model
  • Consumer – to – Business (C2B) model
  • Frictionless Commerce
  • Dynamic Pricing
  • Personalized Marketing

We at Eloquent Systems believe that a well-designed e-commerce system can transform your business and will give you inroads to tap new market, potential customers and also improve the way of business and give a different dimension to customer care service. E-commerce systems already interface with product, inventory, order management, and financial information; customer relationship; and transactional systems

E-commerce sites are built to aggregate information for a high volume of visitor traffic, and can personalize customer views. Although no single architecture fulfills all commerce-anywhere needs, an e-commerce platform can elegantly deliver the information and services needed by most selling applications.

When you win we win. We look at every project as a fresh oppportunity to help our clients build their business.

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